Base64 takes the privacy of users in Bangladesh very seriously. This policy clearly outlines what information we collect, how it is used, and what rights you have. By using our platform, you agree to the terms of this policy.
Join NowWhen you register on the base64 platform, we collect your name, email address, mobile number, and date of birth. This information is essential for creating and managing your account. We use it to verify your identity and keep your account secure. All data you provide is stored in an encrypted and fully protected state at all times.
We automatically collect the model, operating system, browser type, and version of the device and browser you use to access our site. Your IP address and approximate location (at city level) may also be logged. This information is used for technical improvements and security monitoring of the platform. No sensitive location data is collected or shared.
When you transact in BDT on base64, payments are processed through bKash, Nagad, or Rocket. We never store your full mobile banking PIN or password. Transaction records are kept securely and used solely for audit and fraud prevention purposes. All payment data is transmitted via SSL encryption at all times.
Our site uses cookies to keep your login session active and remember your preferences. Cookies improve your browsing experience and save you the hassle of logging in every time. You can manage cookie settings through your browser at any time. Keep in mind that disabling cookies may limit certain features on the site.
We collect data on the games you play, how long you spend on the site, and which pages you visit. Analyzing these usage patterns helps us improve the overall platform experience. Error logs and performance data are also collected to resolve technical issues quickly. None of this information reveals your personal identity.
We are fully transparent about why and how your information is used.
Your registration details are used to create, verify, and secure your account. This information supports the login process, password recovery, and identity confirmation. base64 keeps each account individually protected, and multi-layer verification is in place to prevent unauthorized access.
Financial information is used to accurately process deposit and withdrawal requests and to maintain transaction history. Every BDT transaction on the platform goes through a security verification process. Transactions are analyzed to detect and prevent fraudulent activity. Users are notified immediately if any suspicious activity is identified.
Your contact details are used to send important account updates, promotional offers, and system notifications. When you reach out to our customer support team, your information helps us resolve issues faster. You can opt out of marketing messages at any time. base64 never sends irrelevant spam.
Base64 uses several types of cookies to make your browsing experience smoother and more personalized. Essential cookies ensure the basic functionality of the site and cannot be disabled. Functionality cookies remember your language preference, layout settings, and login state. Analytical cookies monitor site usage patterns and help guide technical improvements. You can disable optional cookies at any time through your browser settings, though some features may become limited as a result.
Essential for session management, login security, and core site functionality. These are always active.
Remembers your preferences and settings to deliver a personalized experience on your next visit.
Helps improve site performance by analyzing usage patterns. No personally identifiable information is stored.
Base64 does not use any advertiser tracking pixels or third-party analytics scripts.
User data on base64 is stored on secure servers and protected with industry-standard encryption. Your data is retained for as long as your account remains active. After account closure, certain information may be retained for a limited period to meet legal obligations. Once that period expires, all personal data is securely deleted. Financial transaction records are retained in accordance with regulatory requirements.
We protect the platform through SSL/TLS encryption, firewalls, and regular security audits. All passwords are stored in hashed form and are never visible to any staff member. Suspicious login attempts are blocked automatically. In the event of a data breach, we will promptly notify affected users and take the necessary steps. Our security team monitors the platform 24/7.
Base64 never sells your personal information to third parties. However, limited data may be shared with specific partners to deliver our services. Payment gateway providers (bKash, Nagad, etc.) receive only the information needed to complete transactions. Data may be disclosed to authorities when required by law or court order. Even in such cases, we follow a minimum-disclosure policy and share only what is strictly necessary.
Base64 believes every user should have full control over their own data.
You can request access to all personal information stored in your account at any time. We will provide a full summary of your data within 30 business days of receiving your request. This service is completely free of charge. You also have the right to data portability — meaning you can receive a copy of your information in a standard, readable format.
If any of your stored information is incorrect, you can request a correction. Contact our support team to update your name, address, or contact details. We'll process verified updates promptly. Keeping your information accurate also helps protect your account. You'll receive a confirmation once the correction is complete.
You can request the deletion of your account and associated personal data at any time. However, certain information may need to be retained for a specified period to meet legal obligations. If you submit a deletion request, we will inform you of the process in advance. Please note that once your account is deleted, it cannot be recovered — so consider carefully before making the final request.
Base64 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email or mobile number. The date of the latest update will be clearly shown at the top of this page. Continued use of the site after any changes constitutes your acceptance of the revised policy. We recommend reviewing the policy carefully after each update.
If you have any questions or concerns about this Privacy Policy, please reach out to our support team. Our dedicated privacy team handles every request with care and respect. Contact email: support@base64.biz (full address — not a mailto link). We typically respond within 3 business days. For more general questions, visit our FAQ Page View.
Base64 is committed to providing Bangladeshi players with a safe, transparent, and responsible gaming environment. Protecting your data is our top priority, and we're always here for you.